At the intersection of Strategy, Technology and Execution:Driving Business Outcomes

Your Chief Business & Technology Officer Advisor. Leader. Board Partner

Delphine Icart
Chief Business & Technology Officer
bridging strategy, technology and execution.

Is Technology Driving or Draining Your Business?

Technology and business alignment is challenging and critical.

At the intersection of technology and business, lies opportunities and risks for most organisations. Your ability to reconcile and maximize the potential of both can be a game changer on your market.

Making Transformation Happen: Analysis, Strategy, & Operations

Analysis

Uncover underlying Obstacles

Technology reveals an organization's ecosystem. Jointly, we identify the root causes — tech, operations, culture, teams, and client-provider dynamics.

Strategy

Bringing strategy and execution together

We co-create a unified strategic vision that aligns technology with business goals, aligning teams and building momentum behind a shared vision.

Operations

Unlocking your operational effectiveness

Driving the change within your teams to boost execution, enhance quality, and enable high-performance ways of working, turning plans into results.

Transforming
Companies for Growth

Your Partner in Business & Tech Transformation

For 25 years, I’ve helped organizations drive growth by aligning strategy, technology, and operations.

I work with the C-suite to turn complexity into value.

P&L Impact: Achieved double-digit savings
and revenue gains through strategic focus

Scalable Models: Scaled startups and SaaS ops to support global growth

Tech Transformation: Modernized legacy systems to boost agility and CX

Business-Tech Alignment: Bridged silos
to drive adoptio and delivery

Global Execution: Led transformations across EMEA, APAC & North America in complex, multicultural environments

Turnarounds: Rescued and repositioned firms
in high-pressure environments

Board Leadership: Advised execs and investors on strategy and innovation

From scaling to exit, I bring clarity, momentum, and results.

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Transformation in Action

Real Transformation, Proven Impact

Use Case 1

Modernizing Technology
& Aligning Operations for Growth

A leading insurance and financial services company, on emerging market, struggled accessing its market potential due to:

Legacy systems slowing down performance and scalability

Siloed operations limiting cross-functional agility

Inefficient governance between business and technology

Operational inefficiencies hindering growth and customer experience

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Use Case 2

From Start-up Mode
to Scalable and Sustainable business

A financial software provider faced growing pains, operating with a startup mindset that led to inefficiencies:

Startup mindset causing inefficiencies across product, sales, and support

Lack of standardized processes hindering scalability

Disconnected teams slowing down execution and delivery

Engineering-led approach misaligned with client needs

Operational fragility limiting sustainable growth

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Use Case 3

Restoring Execution
& Profitability in a Failing Software Business

A software provider for the insurance industry was in a high risk position:

Loss-making business with unsustainable cost structure

Broken operations and missed product deliveries

Mounting client dissatisfaction and risk of attrition

Inability to meet contractual commitments

Lack of strategic focus and fragmented global structure

Read more